Effective Manager
The training covers techniques for motivating staff, establishing action plans and delivering results within given timescales. By the end of the course, participants will be able to implement an action plan in their organisations and feel more confident managing their teams.
By the end of this two-day programme delegates will:
- Identify managerial styles
- Appreciate the different team roles
- Know how to motivate individuals and teams
- Be capable of setting SMART goals and objectives
- Be capable of communicating better with people at all levels
- Understand the importance of effective delegation
- Understand how to run an effective team briefings
- Assign tasks efficient
- Use management tools
- Give and receive feedback
CONTENT
- The role of management
- Setting goals and objectives
- Agreeing actions and timescales
- Building and motivating teams
- Achieving results through the actions of others
- Designing your time management system
- Delegating effectively
- Feedback and appraisal
- Keeping things on track
- Handling difficult situations
- Workload planner
- Working with to do list
- Effective meetings
- Creating reports
- Communication, decision making and working rules
- Action planning
Effective Manager Course Agenda
Day 1
9:00-9:30 Introductory session
9:30-10:00 Management essential
10:00-11:00 Organizational structure and culture
11:00-11:15 Coffee Break
11:15-12:40 Setting objectives, resources and task
12:40-13:00 Time management
13:00-13:30 Lunch Break
13:30-15:00 Effective communication
15:30-15:45 Coffee Break
15:50-17:00 Decision making
Day 2
9:00-11:00 Team management
11:00-11:15 Coffee Break
11:15-11:50 Motivation
11:50-13:00 Managing difficult people and conflict
13:00-13:30 Lunch Break
13:30-15:00 Delegation skills
15:00-15:30 Performance management,
15:30-15:45 Coffee Break
15:45-16:20 Providing feed-back
16:20-17:00 Effective meetings